Tel. 01273 810 235

Brighton LINk

URGENT
Part LINk funded Partnership Outreach Pilot to Parents/Carers of Disabled Children Evaluation report Now Out
Farewell LINk Event 14th March 2013, Brighthelm - 10am to 3pm. please contact us to reserve your place.Draft programme here.
New LINk Medication Checklist here

Information for Health & Social Care Providers

communication between health professionals and patients

It's important to be involved in Brighton and Hove LINk because:

  • The LINk makes it easier for you as commissioners and managers of health and social care services to find out what the people you care for want.
  • As health and social care providers you may have limited resources. It can be hard for you to prioritise improving people's experience. The LINk ensures that the experience of people who use services is prioritised by helping them to express their views about their health and social care. 
  • For this to work, as many people as possible need to sign-up to the LINk. You can help by encouraging the people you look after to take part in the LINk. By encouraging people to join the LINk, you can communicate with the people whose thoughts and opinions you need to know.

It's important that people's opinions are communicated because:

  • Care gets better when you as professionals find out and respond to people's needs.
  • The LINk provides a single organisation for you as health and social care services to use to involve communities.
  • LINks help you as health and social care providers understand people’s views, so that you can consider public opinion when planning and developing services.
  • This helps to ensure that services are as good as they can be.
  • The LINk can help you to access a range of views.

What is the legal framework of the LINk and patient/service user involvement?

Section 242 of the NHS Act 2006, formerly section 11 of the Health and Social Care Act 2001, sets out how health bodies, including Primary Care Trusts (PCTs), have a duty to ensure that current and potential users of health services are involved in, and consulted on the planning and provision of health services.

This duty was amended by the Local Government and Public Involvement Act 2007 which enables PCTs to consult through the provision of information to service users where appropriate. As part of the legislation, health organisations have an obligation to discuss changes with the Local Involvement Network (LINk). These replaced the Patient and Public Involvement Forums (PPIFs) on 1st April 2008.

The World Class Commissioning guidance reinforces the need to engage and consult with the public: • Engage with public and patients . . . (a) new relationship with the public is long term, inclusive and enduring and has been forged through a sustained effort and commitment on the part of commissioners. Decisions are made with a strong mandate from the local population and other partners.

Also see the LINk's policy page.

Where can I find out more information on the LINk?

External links: Local Government and Public Involvement in Health Act 2007 here. The Local Involvement Networks Regulations 2008

Find out more about how the LINk deals with issues here.

Find out more about the LINk's work here.

Guide for health and social care managers which explains more about LINks.

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