Your Issues

Click on a picture above of the service you wish to find out more about or complete the short issue form on the right. Or, if you prefer, email us or call 01273 810 235/4. You do not have to give your name and contact details.

The LINk receives many issues and has a fair system to decide which issues it will work on. Find out more about how the LINk deals with issues here. The LINk receives issues from a variety of sources.

This is YOUR place to share your views and experiences on health and social care. The LINk has the power to make change happen.

Read what over 75 people have said about Royal Sussex County Hospital on the NHS Choices website.

Watch what other people have said on health and social care here.

Brighton and Hove is not a complaints service, we look at wider issues affecting people rather than issues that solely affect individuals.

If you have a concern about an NHS service your first point of contact should be the Patient Advice and Liaison Service (PALS) at the relevant Trust.

NHS Brighton and Hove PALS: 0800 013 0251
Brighton Sussex University Hospitals NHS Trust PALS: 01273 696955 ext 4029
Sussex Partnership PALS: 01273 716588 email Mental Healthline: 0300 5000 101

If you want to make a complaint but are unsure how to do this contact the Independent Complaints Advocacy Service (ICAS) 01424 437491. They can help provide more information about the NHS complaints process and what it involves and provide support. Social Care: 01273 295555 (access point).

Sharing ideas and experiences helps make services more suited to what people need. The LINk can provide useful information about what the people who use services want and the issues that matter to them. This information can be used to help health and social care providers to plan and develop new and existing services in their area.

The LINk: 

• Seeks to listen to the views of more people in their community.
• Provides better feedback about what people need and want.
• Engages the whole community.
• Encourages service providers to allocate more money to services that local people most value.
• Helps service providers make more informed decisions about the commissioning and running of services.