Who Can Help Me?

Brighton and Hove LINk is not a complaints service, we look at wider issues affecting people rather than issues that solely affect individuals.

If you have a concern about an NHS service your first point of contact should be the Patient Advice and Liaison Service (PALS) at the relevant Trust.

NHS Brighton and Hove PALS: 0800 013 0251

Brighton Sussex University Hospitals NHS Trust PALS: 01273 696955 ext 4029

PALS Primary Care Trust (NHS Brighton and Hove) 01273 295490

Patient Experience Team Sussex Community NHS Trust 01273 242292
sc-tr.serviceexperience@nhs.net

Sussex Partnership PALS: 01273 716588 email

Mental Healthline: 0300 5000 101 If you want to make a complaint but are unsure how to do this contact the Independent Complaints Advocacy Service (ICAS) 01424 437491. They can help provide more information about the NHS complaints process and what it involves and provide support.

Social Care: 01273 295555 (access point).

NHS Dental helpline 0300 1000 899   Out Of Hours Number 01273 486444

Citizens Advice Bureau 0845 1203 710

B&H Council 01273 290000

B&H Council Social Services 01273 295555

Social Care Quality 01273 296207

Social Care – Not Enough Care Access Point on 01273 295555

Welfare Benefits Queries 01273 291116 (Wed only)

East Sussex LINk 01323 514510

West Sussex LINk 01243 777100

National Housing Helpline 0808 800 4444

Community Transport 01273 677559

St Lukes Advice Service 01273 549203